Hey Siri, why are humans reviewing our voice files?

iMore via RSS Sunday, 28 July

Digital assistants like Alexa, Google, and Siri use humans to help train them. This has been going on since the beginning but it's only hit the mainstream media and consciousness this year. Siri, in particular, has caused controversy because, for the last few years, Apple has been pushing privacy as a top-down, front-line feature.
So, what's going on?
Matt Day , Giles Turner , and Natalia Drozdiak writing for Bloomberg on April 10th, 2019:
Amazon Workers Are Listening to What You Tell Alexa: A global team reviews audio clips in an effort to help the voice-activated assistant respond to commands. 
Obviously, the report focused primarily on Amazon
Amazon.com Inc. employs thousands of people around the world to help improve the Alexa digital assistant powering its line of Echo speakers. The team listens to voice recordings captured in Echo owners' homes and offices. The recordings are transcribed, annotated and then fed back into the software ......


Share |